Shipping Info


~ MOST ORDERS PLACED BY 1PM PST SHIP THE SAME DAY M-F. Orders ship from California.

Shipping Info Shipping fees are based on the weight and destination of your order. Therefore, you will not see these fees until you enter your items into your shopping cart and start the checkout process.

To expedite shipping, smaller items and orders going to rural area will be shipped USPS Priority (1-3 business days). If you can not receive mail through the US Post Office, please let us know.

You can check the ORDER STATUS of your existing order here.

NOTE: All orders ship from southern California. Even if it is not warm in your city, your package may travel through warm areas during transit. Read WARM WEATHER SHIPPING at bottom of page.

To get your order to you as quickly as possible, we ship using UPS, FedEx or USPS depending on destination, size of order & when the order is processed. As a general guideline, regular GROUND shipping (you can select an expedited shipping method to arrive quicker) can take up to...

shipping to Southern California, 1-2 business days.

shipping to the West Coast, 2-3 business days.

shipping to the Mid-West, 3-4 business days.

shipping to the East Coast, 4-5 business days.

INTERNATIONAL ORDERS take 2-10 BUSINESS DAYS, depending on destination. International orders must be PAID with PayPal and are shipped via USPS.


 Shipping Schedule

If ordered by  1 pm PST on

Ground will arrive no later than

EXPEDITED, 2 Day  arrives on

Next Day  arrives on


Monday of next week




Tuesday of next week




Wednesday next week




Thursday of next week




Friday of next week



Friday after 1pm & weekends

Monday of next week



THE ABOVE IS A GUIDELINE ONLY: Add 1 extra day for weeks that contain a holiday.

A $12 address correction fee will be charged for invalid shipping addresses.

HI, AK and US Territories allow 5 - 7 days.

Rural area delivery may take an additional day.

Weather related delays are not covered by our guarantee.

APO, Military Bases, US Territories ~ allow 10 - 14 days.

It is NOT possible to change or cancel an address or shipping method once an item has shipped.

S&H charges will not be refunded for returned packages.

Most in stock orders placed by 1pm PST (3pm EST) Mon - Fri will ship the same day. Orders placed after 1pm PST M-F or weekends will ship the next business day.

We ship from California, please allow up to 5 business days for ground delivery in the U.S.

In accordance with the policies of USPS, UPS, & FedEx, service guarantees do not apply in the event of severe weather conditions.

We ship internationally to over 40 countries. You should receive your order in 3 – 10 business days; depending on how fast the Customs Department in that particular country clears your order. Because of the unpredictable nature of shipping around the world, chocolate & other heat sensitive items can not be guaranteed.

Cross-country ground shipping can take up to 6 business days to arrive. Please provide us with complete and accurate delivery information including an accurate zip code. A phone number is recommended if possible to assist delivery services in promptly delivering your order. Please note that shipping prices may be in error when the following occurs: items that are large, orders that weigh over 100 pounds, orders that include multiple boxes. We will contact you prior to shipping if this occurs.

UPS & FedEx do not deliver on the weekends & they do not count them as business days. If you choose USPS Priority Mail, please allow 2 - 5 days and provide a valid postal delivery address. Items ship from our Southern California Candy Warehouse.

Why we do not offer FREE SHIPPING on any size order. We do offer coupon codes that will help off set your shipping cost.

INTERNATIONAL CUSTOMS: You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from, you are considered the importer of record and must comply with all laws and regulations of the country to which you are receiving/sending the goods.

CANADIAN TAXES: Taxes are assessed only on goods valued at $20 CAD (about $15 USD) or more and are generally about 8-15% (depending on the province); a $5 handling fee is added when an item must be taxed. When taxes are charged, Customs sticks a taxes-owing form on the box and the box is held by the Post Office as a COD -- recipient pays the tax/handling when the package is retrieved.

If you have any questions, please email us at or call us direct at 800-849-0772 before ordering.


If you have any questions, please call 800-849-0772. We will be happy to assist you over the phone. CHOCOLATES, GUMMIES & MELLOWCREMES need special handling during the months of April through September, or whenever the weather is warm. To assure that your order will arrive without melting during warm weather, all orders containing any chocolate, gummy or mellowcreme items, must be shipped as outlined below. You must purchase EXPEDITED, Second or Next Day air when purchasing heat sensitive products shipping to warm regions or during warm months. Your items will be packed in an insulated box with the appropriate quantity of re-usable Ice-Brix™ at no additional charge when expedited shipping is selected. Arrange to have your package delivered where someone is able to receive your package -- perhaps a business address. UPS/FedEx may leave packages on your porch if no one is home. Candy Crate will not be responsible for orders left outside. Perishable orders can only be shipped Monday - Thursday to arrive by Friday. Since APO, FPO & US Territory orders must be sent through the USPS, we cannot accept orders for heat sensitive products going to those regions during April through September. We are not responsible for the condition of heat sensitive products if not ordered as outlined above.

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Orders are shipped the same business day when placed by 4pm EST and come with a 100% guarantee!

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You guys are awesome. This is the second time in a year that I have placed an order with you. I use the gummi pizzas as hand outs for the children across the counter at my pizzas business. I also use them for our community Halloween event. My order is handled promptly, communication is great and everything arrives just as ordered! Keep up the Great Work
Tamara P.
The website was easy to navigate - checking out was simple and Candy Crate kept in touch with delivery times, etc. My gift recipient received my order in time and was very satisfied. I recommend to others. Excellent product, good value, on-time delivery. Thank you! Loretta V.
Candy Crate has the most selection and best prices. The Customer Service provided is fantastic and no one else comes close to the quality of your products. I will be back and I have recommeded Candy Crate to all my friends. Keep up the good work!!!
Darlene R.
I was worried about the condition the candies would come in, since they are very fragile. Candy Crate did an excellent job making sure they were protected from rough travel. Thanks!
J. McBurrows
It arrived as a gift to a friend earlier than I thought which was GREAT, especially since it went to Hawaii. My brother-in-law loved it - not only the novelty of it, but the candy was really good too.
Cathy S.
Great product! My dad loved his gift of retro candy! Will definitely buy from them again!
Excellent... I pleased with how quickly my order was shipped & how cheap your products were compaired to other websites. Thank You for everything.
Dear Candy Crate, I recently ordered from you and just wanted you to know how delighted I was not only with the candy and it's freshness but also the SHIPPING! I am in Texas and it is hot here. I did order the 2 day faster shipping with the ice pack - and the candy arrived in tip-top shape - fresh and crisp in each box upon arrival. The candy was a BIG hit - something the recipient had not seen since childhood - she was delighted !!!!
G. Gardner
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Shipping Info